Hii my name is Luna Falon i am from the technical team if you are facing a problem then you can visit our site. When faced with the issue of a Xerox printer appearing offline, there are a few troubleshooting steps you can take. Verify that all cables are securely connected and power cycle both the printer and your computer. Make sure the printer is selected as the default device in your settings. Updating or reinstalling printer drivers can often resolve the issue. Contact Xerox support for further assistance if necessary.